We collect your personal data; your name, surname, contact information and record the conversation when you call Bemse Gıda Turizm İnşaat Sanayi ve Ticaret Anonim Şirketi (Company) call center.
We may use the information we collect from you limited in the following ways:
To be able to address the caller correctly,
Confirm the call and determination of the number of calls for statistical purposes,
Carry out the information consultancy service provision process of our company,
To be used as evidence in disputes that may arise,
Carry out the necessary work by our relevant service units and executing the relevant business processes in order to benefit you from the products and services offered by our company,
Provide the necessary service support and quality in line with your demands by customizing the products and services offered by our company according to your tastes, usage habits and needs,
Answer all your questions, requests, suggestions, offers and complaints regarding the services and activities of our company,
To carry out the necessary work by our relevant service units for the realization of the commercial activities carried out by our company and to carry out the related business processes,
We do not share your personal data with any other third parties. The personal data is processed automatically via telephone, based on the legal reason that it is necessary for the legitimate interest of the data controller, only in compliance with the fundamental rights and freedoms of the caller as specified in Article 5 of the Law. You can always request information about your personal data processed with your rights listed as stated in Article 11 of the Law and you can investigate whether the data is used in accordance with purpose stated. In this context, in accordance with the provisions of the Personal Data Protection Law and the Communiqué on the Procedures and Principles of Application to the Data Controller published on 10.03.2018 and the relevant current legislation, using the Application Form for the Protection of Personal Data on our company web pages you can personally deliver it to our head office at 100. Yıl Mahallesi Hatır Sokak No:21/2 Çankaya/ANKARA, send it via notary, or you can send it to our e-mail addresses with a secure electronic mail or mobile signature or via your registered e-mail address in our system.